System Development Engineer, Managed Operations

Requirements

• Able to participate in an 24x7 oncall rotation
• 3+ years of experience in software development or related field
• Experience operating and troubleshooting reliable, scalable software systems
• Proficient in at least one modern programming language such as Java, Typescript, Python, or Ruby
• Able to troubleshoot at all levels, from network to operating systems to software applications

Nice to Haves

• Excellent communication and problem-solving skills across languages
• Experience operating 24x7 high-availability, distributed software applications
• Experience performance tuning software applications and optimizing fleet utilization
• Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding)
• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
• Experience scripting operating system tasks in Bash, Python, etc.
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
• Experience operating services in AWS

What You'll Be Doing

• Operate production systems 50% of the time
• Make long-term improvements to reliability, availability, and performance of software systems 50% of the time
• Root cause analysis and bug fixes
• Executing time-critical changes
• Development of software to improve system reliability

Perks and Benefits

• Relocation support provided for successful EU applicants
• Legal right to work in Ireland required
• Inclusive team culture promoting diversity
• Mentorship opportunities and career growth resources
• Work/Life balance with flexible work hours