Senior Software Engineer, Developer Relations - Easy Anti-Cheat

Requirements

• Highly proficient in C and C++, particularly low-level or kernel-level debugging and development
• Strong ability to analyze crash dumps and debug complex, obfuscated code at the assembly level
• Familiarity with cross-platform development (Windows, Linux, macOS), understanding differences and limitations across these platforms
• Exceptional problem-solving abilities, proactively tackling issues independently
• Excellent verbal and written communication skills to effectively collaborate with internal teams and external partners
• Ability to manage multiple tasks simultaneously, work well under pressure, and prioritize to meet SLA targets
• Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support
• Understanding of online multiplayer video game architectures and associated security concerns

What You'll Be Doing

• Troubleshoot complex integration and operational issues involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to identify root causes
• Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively
• Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally
• Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits
• Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration
• Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights
• Research and identify opportunities to enhance Anti-Cheat technologies and developer experience

Nice to Haves

• (Nice to have section not provided in the job description)

Perks and Benefits

• This role is open to multiple locations in Europe and North America (including CA, NY, & WA).