Director of Engineering, Customer Engagements

Requirements

• BS or MS in Computer Science or related field.

• 12+ years of experience in engineering leadership roles, including experience working with enterprise customers.

• Strong experience in customer-facing technical roles such as solution engineering, technical account management, and consulting.

• Demonstrated ability to lead teams across regions and functions.

• Experience with Adobe Experience Platform or similar enterprise platforms is highly desirable.

• Strong understanding of AI/ML technologies and their application in marketing or customer experience domains.

• Excellent communication and collaboration skills, with the ability to influence across geographies and levels.

• Proficiency in English; other European languages are a plus.

What You'll Be Doing

• Customer Engagement: Support enterprise customer engagements in EMEA, including participating in solution pitches, Proofs of Concept (PoCs), and post-sales implementations.

• AI/ML Enablement: Champion the rollout of AEP AI Agents to EMEA customers. Offer mentorship on how these capabilities can accelerate customer success.

• Collaborate with Adobe engineering and GTM teams in EMEA, Bucharest, and the US for roadmap alignment and feature adoption.

• Team Leadership: Lead a team of Solution Architects, Engineering Managers, and Senior Technical Leads. Foster a culture of innovation, customer empathy, and delivery excellence.

• Technical Strategy: Stay up-to-date with the evolving AI landscape and ensure engineering strategies align with customer needs and Adobe's product direction.

Nice to Haves

Perks and Benefits

• Exceptional work environment recognized around the world.

• Colleagues committed to helping each other grow through unique Check-In approach for ongoing feedback.

• Immersed in an environment where you can make an impact.

• Access to Adobe Life blog for career experiences.

• Explore fantastic benefits at rewards.adobe.com.