Requirements:

Ability to drive strategy and discovery of customer use cases, functional and non-functional requirements.
Ability to coalesce and articulate strategic next steps, key action items, risks and considerations to drive project success forward.
Deep experience with enterprise architecture, experience with Adobe clouds and solutions.
Good interpersonal skills with the ability to work across business and technical partners. High level of energy, personal drive, and positivity.
Team oriented, ability to adapt to needs and demands of internal and external partners.

Nice to Haves:

Experience leading implementation efforts of business applications at large enterprise customers.
Experience collaborating with product and engineering teams to drive product advancement.
Familiarity with REST APIs (send/receive data to/from Platform in real-time).
Familiarity with web and mobile technologies; browsers, cookies, HTML, JavaScript.

Work closely with customers and implementation teams to understand functional requirements of specific use cases.
Guide in solution architecture recommendations and provide enablement across applications and services to field teams, customers, and partners as a trusted advisor to help ensure customer success and scale the business.
Collaborate with customers, support teams, product, and engineering to help resolve critical customer issues and drive product requests to resolution.
Author and deliver use case and implementation guides that serve as a reference for customer and partner implementations and integrations.
Find opportunities for product improvements and new solutions through the implementation process. Collaborate with Product and Engineering teams to drive product advancement aligned to customer use cases.

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