Requirements

Bachelor’s degree in Business, Marketing, Finance, Information Technology, or a related field.
5-7 years of experience working in Revenue Operations, Marketing Operations or Sales Operations with a focus on third-party tools.
Experience in managing tools like Aircall, DocuSign, Marketo, Calendly, LinkedIn Sales Navigator, or other sales and marketing tools.
Experience in working with APIs
You have experience working with multiple teams and coordinating different requests.
Solid analytical skills and a strong understanding of technical concepts.
Excellent communication skills, facilitating effective collaboration with both technical and non-technical teams.
Demonstrated autonomy in managing projects and making decisions, with a keen desire for personal and professional growth.
Strong problem-solving abilities and capacity to handle ambiguity and uncertainty with a proven track record of successful outcomes.

What you'll be doing

Tool evaluation and implementation - You will conduct thorough assessments of third-party tools to determine their compatibility with our business objectives and requirements. You will also be responsible for the implementation of selected tools.
Tool optimization - You will continuously iterate on existing processes and setups to ensure innovation within our technology stack according to the business objectives.
Tool integration - you will work closely with engineers and other teams to ensure technologies are nicely integrated in our stack to ensure data accuracy and workflow efficiencies.
Training and documentation - You will collaborate with the digital enablement team by providing them with documentation which they use as input for training and playbooks. Occasionally you will host training sessions to educate our internal users.
Commercial team support - You will support our users by troubleshooting issues, reviewing campaign setups and providing support through incoming tickets.
Data Management - You will ensure accurate and consistent data flow between third-party tools and internal systems, implement governance practices to maintain data integrity and reliability.