Desktop Engineer II

Requirements

• Jamf Expert: You have hands-on experience with Jamf Pro, ideally with exposure to Jamf Cloud and migration projects.
• Scripter: You are proficient in Shell scripting; knowledge of other languages applicable to macOS (like Swift or Python) is a significant plus.
• Technical Generalist: You have experience or a strong interest in Google Enterprise, Okta, Infrastructure as Code (Terraform), VPN, Firewalls, Backup solutions, etc..
• Automation Minded: You are always finding ways to automate the "boring stuff" or let the machine do the repetitive tasks.
• Collaborator: You’re a strong communicator capable of working cross-functionally to deliver secure and maintainable systems.

What you'll be doing

• Device Management: Administer our fleet of MacBooks using Jamf Pro to deliver users a world-class experience.
• Automation: Build and maintain scripts and automations to provide across-the-fleet solutions, increase reliability, and streamline the macOS lifecycle.
• Tooling: Manage and scale macOS-specific tooling, AutoPkg and Munki, to ensure seamless software delivery and patching.
• Ecosystem Integration: Partner with teams to leverage identity and access controls via Okta and LDAP, integrate macOS workflows with Google Enterprise and provision network, backup and reliability services.
• Security & Compliance: Apply a security-first mindset to every task and project we deliver.
• Documentation: Create and maintain high-quality documentation for workflows, administrative procedures, and integrations.