Apple Services Partner Operations - Graduate Programme 2025

Requirements

• Self-starting and self-motivated teammate
• Tech savvy and quick-learner who can ramp up on internal tools and processes
• High attention to detail, e.g. documenting processes and customer experience as part of overall process improvement/expansion initiatives
• Can seamlessly balance competing priorities through strong time management and prioritization
• Strong communication skills

Preferred Qualifications

• Minimum 2:1 honors degree (Level 8) in BIS, Engineering, Computer Science, Commerce, or other similar qualification including equivalent work experience

What You'll Be Doing

• Support partners after launch to resolve any issues and identify areas for optimization
• Support day-to-day operational requests from internal and external partners
• Transition manual processes to automated and scalable ones
• Develop and deliver insights to the business through reporting and presentations
• Develop in-depth understanding of the back-end systems to be able to see around corners and mitigate issues before they occur
• Prioritize the most urgent work in a fast-paced & information-sensitive environment
• Keep internal and external partners informed of important issues and eliminate gaps in customer experience

Perks and Benefits

• Applications will close at 9am UK time on 25th Oct. The start date for this program is negotiable between June to September 2025 and the contract duration is 23 months