Senior Team Lead - AIML Data Operations

Requirements

• Consistent track record in people management, leading teams passionate about consumer-facing applications, content or service.
• Experience defining and analyzing KPI’s, with the ability to identify trends and opportunities for innovation and improvement.
• Consistent track record of collaborating cross-functionally to drive operational improvements.
• Experience scaling operations in a fast-paced and dynamic environment.
• Management experience in a global or multi-tiered organization.
• Use data to optimize operational efficiency and drive strategic decision making.

Nice to Haves

• Ability to empower and drive the team’s performance and be accountable for business priorities.
• Self-starter with an analytical orientation, strategic vision, and strong executional track record.
• Excellent verbal and written communication skills.
• Strong communication skills, both verbal and written and proven ability to communicate clearly at all levels of the organization.
• Excellent forward-thinking capabilities. Must be able to see beyond the current state, identify risks/opportunities and drive project teams toward the desired program outcome.

What You'll Be Doing

• Leading day-to-day operations to ensure organizational delivery of quality results.
• Assisting in the development of tools and reports to analyze and run the business, including workflow optimizations, workforce management, and volume predictions.
• Resolving staffing requirements and participating in interviewing and hiring.
• Effectively leading team performance by developing managers through one-on-ones, team meetings, mentor sessions, and setting expectations.

Perks and Benefits

• Competitive pay.
• Great benefits.
• Eligibility to participate in the company stock plan.
• Time off.
• Employee discount.
• Dedicated resources to support your ongoing growth and career development.