7+ years experience working with customers across Security, Governance, Risk, and Compliance domain areas
Expertise to guide discussions about security and risk trade-offs
Customer facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy
Knowledge of security, compliance, and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS, C5)
Nice to Haves
Certifications CISSP, CCSP, CEH
Experience participating in customer-facing incident response functions
Experience operating on a globally distributed team
Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations
What you'll be doing
Represent Atlassian with our Strategic & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
Manage complex customer security reviews & audits
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing
Perks & Benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Our offerings include health and wellbeing resources, paid volunteer days, and so much more