Site reliability/Devops/Platform Engineer, Managed Operations

Requirements

• Able to troubleshoot at all levels, from network to operating systems to software applications and experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
• Familiarity with Linux, using the command line and basic administration, and computer networking fundamentals
• Knowledge of coding languages such as Java, Typescript, Python, or Ruby

Nice to Haves

• Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members
• Experience performance tuning software applications and optimizing fleet utilization
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

What You'll Be Doing

• Operating and improving one of the largest software systems
• Reviewing the operational health of the services in your team's care
• Executing changes following a change management process to production systems
• Resolving your team's backlog of operational issues
• Participating in an "on-call" rotation to resolve incidents out-of-hours

Perks and Benefits

• Flexible work hours and arrangements for work-life balance
• Employee-led and company-sponsored affinity groups promoting inclusion
• Mentorship and career growth resources for professional development