Requirements

5 yrs relevant experience in Technical Integrations Management, Technical Programme Management or similar roles
Understanding of API integration project lifecycle
Ability to manage technical configuration of SaaS-like solutions
Ability to troubleshoot technical issues
Experience leading a team or cross-functional projects
Excellent communication, organisation and project planning skills with emphasis on technology
Demonstrated stakeholder management / relationship building skills
Ability to run multiple projects simultaneously
Very good working knowledge of Jira, Confluence & Jira Service Management
Working knowledge of Scrum framework

Nice to Haves

Experience leveraging AI tooling as a means to improve your and the team’s productivity.

Detailed planning: You will manage pre-kickoff preparations, project kickoffs, project plans including milestones and all project communications to ensure the successful adoption of the product with our key accounts.
Management throughout the lifecycle of a project: responsibilities include, but are not limited to creating rollout plans specific to each project, establishing go-live criteria and defining the owners of each stage, issue tracking and clearing, and communicating progress to the wider business. Throughout you will need to anticipate bottlenecks, explore contingencies and provide escalation management throughout new product launches.
Stakeholder management: This is a critical role for Deliveroo to make sure both external and internal teams are working toward the same goal and managing communication & changes as we roll out the product further. You’ll need to advocate for all stakeholders throughout the release cycle to ensure they have the support needed to succeed.
Process optimisation: It’s essential that we learn from every launch, and get quicker and more streamlined every time. You’ll be responsible for identifying where we can improve, and making sure that we execute required changes across product and engineering, business, or POS teams.
Analyse and aggregate feedback from our partners on our products and liaise with Product Management to assist in their prioritisation.

Healthcare, well-being, parental leave, pensions, and generous annual leave allowances
Time off to support a charitable cause of your choice
Opportunity to be part of one of the fastest-growing businesses in a rapidly growing industry
Diversity, equity, and inclusion initiatives in the workplace
Adjustments provided for candidates who require them during the hiring process