Requirements

Strong programming skills and 2+ years expertise in Golang and related technologies.
3+ years experience in designing and developing API based backend systems.
Practical experience with design patterns, design principles, software architecture, algorithms and automated tests (unit, integration and functional).
Contribute autonomously, occasionally with the guidance of more senior members.
Experience with observability tools such as Open telemetry, Prometheus and Grafana.
Experience in CI/CD tooling such as ArgoCD, DroneCI, Spinnaker.

Nice to Have

Experience with other programming languages, preferably Python.
Experience designing microservices architectures, API-based and event-based communication.
Cloud architecture experience (preferably but not limited to AWS and Kubernetes).
Experience of being oncall or support oncall processes.

Collaborate with cross-functional teams to understand and address agents' pain points.
Design and develop features that improve agents efficiency and performance.
Implement and maintain scalable and reliable backend systems.
Stay up-to-date with the latest industry trends and technologies.
Design and implement cutting-edge solutions that will transform the customer support industry.
Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.
Participate in code reviews and application debugging and diagnosis.
Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.
Provide the best value for our stakeholders and customers by maintaining alignment with product vision.

Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.