Global Banking & Markets - Frontline Support/Production Engineer – Equities, Associate – London

Requirements

• Running a production plant in financial markets
• Understanding of order management and downstream processes
• Great communication skills
• Proven ability to work directly with a demanding user base and manage their needs
• Strong desire and ability to understand the business
• Ability to triage and prioritize incoming requests
• Hands-on working in large-scale Unix/Linux environments
• Using and maintaining application monitoring, performance, and capacity management in large-scale systems
• Good experience writing SQL queries
• Scripting in Python, Bash or similar language

Nice to Haves

• Working in equities cash markets and trading systems
• Writing C++, Python, Java, Javascript

What You'll Be Doing

• Direct trading desk facing business and technical support
• Own the production environment
• Serve as level one support on issues
• Demonstrate plant health through plant monitoring, alerting provisioning, and capacity management
• Automate repetitive maintenance and troubleshooting tasks
• Communicate and document production changes, improve the change management process and tooling
• Drive continuous improvement through incident follow-ups and root cause analysis
• Challenge other teams to improve production-related practices
• Coordinate and run emergency drills

Perks and Benefits

• Goldman Sachs culture promoting diversity and inclusion
• Training and development opportunities
• Firmwide networks
• Benefits, wellness, and personal finance offerings
• Mindfulness programs