Systems Development Engineer, Customer Deployments
AI Summary ✨
Requirements
Bachelor's degree in Computer Science or equivalent practical experience.
5 years of experience working in production distributed environments.
Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).
Experience in one of the areas of infrastructure (e.g., Linux, Kubernetes, Networking, Storage, etc.).
Due to the sensitive nature of this role, candidates must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).
Nice to haves
Experience working as a Customer Solution Engineer.
Experience in SRE or IT production systems engineering.
Understanding of physical server, storage and network devices scripting (Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks.
Excellent relationship-building skills, with the ability to empathize with customers and understand their needs.
Excellent problem-solving skills.
Ability to travel internationally up to 25% of the time.
What you'll be doing
Perform complex day to day troubleshooting and resolution of Infrastructure issues (Network, Storage, Servers, OS, Kubernetes, etc.).
Participate in Customer, Partner, and Internal team Deployments and training which will require international travel.
Deliver train-the-trainer programs to equip Google partners with the knowledge and skills to effectively conduct customer deployments independently.
Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments.
Perks and Benefits
Opportunity to work at Google.
Location: Munich, Germany.
Turnkey private cloud offering (GDCH) with software, hardware, tools, operating process, runbooks, and training.
Responsibility for deploying GDCH solutions at customer sites as well as internal reference deployments.
Accelerate digital transformation for organizations worldwide.