Requirements:

Bachelor's degree in Computer Science, IT-related field, or equivalent practical experience.
3 years of experience with TCP/IP and networking concepts (e.g., PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, etc.).
3 years of experience with systems automation, systems design and implementation.
Experience in scripting (e.g., Bash, Perl, Python, Ruby, etc.) and in one of the following infrastructures (e.g., Linux, Kubernetes, Networking, Storage, etc.).
Due to the sensitive nature of this role, candidates must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).

Nice to haves:

Experience in Site Reliability Engineer (SRE) or IT production systems engineering.
Experience with product testing or beta testing programs.
Knowledge of physical server, storage, and network devices.
Ability to travel internationally up to 25% of the time as needed.
Excellent relationship-building, communication, and presentation skills, with the ability to empathize with customers and understand their needs.
Excellent investigative and problem-solving skills, with a passion for technology and delivering high-quality user experiences.

Manage GDCH using public documentation, identify and report product bugs and usability issues.
Determine the appropriate course of action for bugs or usability issues.
Collect, document, and analyze feedback for product improvement.
Perform day-to-day troubleshooting of infrastructure issues.
Participate in activations, training, and on-call rotation support.

Google promotes collaboration, risk-taking, and self-direction in a blame-free environment.
Support and mentorship for learning and growth.
Build infrastructure and tools that matter at Google scale.
Equal opportunity and affirmative action employer with a culture of belonging.