Trust and Safety Risk Operations Analyst, Google Play

Requirements:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Experience in fraud investigations, content operations, content moderation, policy enforcement, program management, operations management, process design, or consulting.

Nice to haves:

• Knowledge of SQL.

What you'll be doing:

• Utilize policy knowledge and product expertise to implement and execute enforcement strategies.
• Deliver fact-based verbal and written communications, based on an understanding of the audience.
• Communicate goals, progress, and roadblocks clearly to stakeholders and team members.
• Provide feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence for standard processes and develop standard scripts and solutions with some guidance.
• Review and manage escalations from graphic and controversial video content in line with community guidelines and be exposed to graphic, controversial, or upsetting content.

Perks and Benefits:

• No specific information provided.