Requirements

Bachelor's degree in Computer Science or equivalent practical experience.
5 years of experience working in production distributed environments.
Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).
Experience in one of the areas of infrastructure (e.g., Linux, Kubernetes, Networking, Storage, etc.).
Candidates must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).

Nice to Have

Experience working as a Customer Solution Engineer.
Experience in SRE or IT production systems engineering.
Understanding of physical server, storage and network devices scripting (Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks.
Ability to travel internationally up to 25% of the time.
Excellent relationship-building skills, with the ability to empathize with customers and understand their needs.
Excellent problem-solving skills.

Perform complex day-to-day troubleshooting and resolution of Infrastructure issues (Network, Storage, Servers, OS, Kubernetes, etc.).
Participate in Customer, Partner, and Internal team Deployments and training which will require international travel.
Deliver train-the-trainer programs to equip Google partners with the knowledge and skills to effectively conduct customer deployments independently.
Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments.

Google is proud to be an equal opportunity and affirmative action employer.
If you have a need that requires accommodation, please let Google know by completing the Accommodations for Applicants form.
English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes.