Systems Development Engineer, Technical Documentation

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience
• 3 years of experience working in production distributed environments with TCP/IP and networking concepts
• Experience in one of the areas of infrastructure (Linux, Kubernetes, Networking, Storage, etc.)
• Ability to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG)

Nice to haves

• Experience with SRE or IT production systems engineering
• Experience in technical writing or a related field, and familiarity with various authoring and content management tools
• Experience with scripting (i.e., Bash, Perl, Python, Ruby, etc.)
• Good understanding of physical server, storage, and network devices
• Good relationship-building skills and the ability to empathize with customers and understand their needs
• Good communication skills to explain technical concepts clearly to both technical and non-technical audiences

What You'll Be Doing

• Perform complex day-to-day troubleshooting and resolution of Infrastructure issues (Network, Storage, Servers, OS, Kubernetes, etc.)
• Interact with customers as well as internal development organizations to accomplish shared goals successfully
• Work closely with technical writers, Google partners to translate technical details into clear, concise language for documentation
• Participate in Customer, Partner, and Internal team Deployments and trainings with international travel required
• Participate in the 24x7 on-call rotation to support escalations from customer deployments

Perks and Benefits

• Mid, Learn more about experience filters.
• Opportunity to work on meaningful projects and collaborate with a diverse team
• Support and mentorship for learning and growth
• International travel opportunities