Requirements:

Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
5 years of experience with software development in one or more programming languages.
5 years of experience with data structures or algorithms.
3 years of experience in designing, analyzing, and troubleshooting distributed systems, and 2 years of experience leading projects and providing technical leadership.
Experience in SRE or incident management/response environments.

Nice to haves:

Experience working in computing, distributed systems, storage, or networking.
Experience in telemetry systems, incident and risk management.
Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
Ability to debug, optimize code, and to automate routine tasks.
Excellent problem-solving approach, with verbal and written communication skills.

Ensure Google Cloud Platform (GCP) stability and reliability through critical incident support, while driving high-quality customer outcomes and continuous cross-GCP team collaboration.
Create training, end-to-end processes for incident management life-cycle and partnering with Cloud Support leadership team.
Build systems and tooling to support Incident Response team improve visibility into state of Cloud, detection of large-scale issues, communications to customers, stakeholders and customer facing teams.
Define and escalate risks in Cloud, reduce Major incident probabilities with tactical/pragmatic approaches as needed.
Ensure the scalability and reliability of systems throughout their life-cycle by proactively supporting pre-launch activities like system design consulting, developing platforms and frameworks, and capacity planning, while also driving continuous improvement through automation and changes that enhance reliability and velocity.