Staff Systems Development Engineer, Customer Deployments

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience.
• 8 years of experience working in production distributed environments.
• Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).
• Experience in one of the areas of infrastructure (e.g., Linux, Kubernetes, Networking, Storage, etc.).
• Must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).

Nice to Haves

• Experience working as a Customer Solution Engineer.
• Experience in Site Reliability Engineer or IT production systems engineering.
• Understanding of physical server, storage and network devices scripting (e.g., Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks.
• Ability to travel internationally up to 25% of the time.
• Excellent relationship-building and problem-solving skills with the ability to empathize with customers and understand their needs.

What You'll Be Doing

• Troubleshoot and resolve day-to-day Infrastructure issues such as Network, Storage, Servers, OS, Kubernetes, etc.
• Deploy and train customers, partners, and Internal teams through international travel engagements.
• Train Google partners through train-the-trainer programs to equip them with the knowledge and skills to effectively conduct customer deployments separately.
• Support escalations from client deployments and internal reference deployment through participation in the 24x7 on-call rotation.

Perks and Benefits

• Opportunity to work at Google with a diverse team.
• Collaborative environment that encourages innovation and risk-taking.
• Support for self-directed work on meaningful projects.
• Mentorship opportunities for learning and growth.