Senior Software Engineer I, Backend - Account & Billing

Requirements

• Strong backend experience (typically 5+ years) building production services (Java or similar), including API design and operational ownership.
• Deep product sensibility: you can reason about end-to-end customer journeys, edge cases, and how backend behavior impacts customer comprehension and business outcomes.
• Experience delivering end-to-end features and owning backend surface areas (services, APIs, workflows, data migrations, instrumentation, rollout).
• Proven ability to lead cross-team efforts and influence without formal authority.
• Solid engineering fundamentals: testing, performance, reliability, observability, security/privacy, and CI/CD.
• Excellent collaboration and communication skills — you’ll work closely with PMs, designers, frontend engineers, customer-facing teams, and stakeholders.
• Comfortable working in a fast-moving environment and mentoring less-experienced engineers.

What You'll Be Doing

• Own major backend domains and services that power the Account & Billing hub—APIs, workflows, data models, and integrations—delivering high-quality, reliable, and secure systems.
• Align product, design, frontend, and go-to-market partners to solve end-to-end customer problems (e.g., subscription changes, billing comprehension, seat management, policy-bounded self-service).
• Ship scalable, maintainable backend code (e.g., Java services), with attention to reliability, performance, observability, testing, and failure modes.
• Translate customer pain points and data into concrete backend improvements that reduce friction (e.g., delta billing, marketing contacts limits, entitlement/plan changes, invoice accuracy).
• Expand self-service capabilities by building backend workflows and guardrails so more billing actions are available without human intervention, while ensuring changes stay within policy bounds.
• Mentor and raise the bar for other engineers on the team through code reviews, pairing, and shared technical ownership.
• Contribute to backend architecture: service boundaries, data consistency, eventing, and safe rollout strategies for enterprise and SMB customers.
• Measure outcomes and iterate: partner with PM and analytics to set success metrics, instrument services/APIs, and act on feedback.

Nice to Haves

• N/A

Perks and Benefits

• N/A