Technical Lead II, Frontend - Messaging Strategy

Requirements

• Deep frontend engineering experience (typically 7+ years) building complex, user-facing web applications with technologies like React, TypeScript, and modern JS tooling.
• A proven track record as a technical lead or senior engineer leading medium-to-large projects with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow.
• A strong sense of ownership over reliability and quality, with the ability to drive issues to resolution.
• Excellent cross-functional communication skills and a customer- and product-oriented mindset.

What You'll Be Doing

• Lead a high-impact frontend team building and evolving core Marketing Email and SMS management experiences.
• Contribute high-quality React/TypeScript code while guiding architectural decisions and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture and design system usage.
• Partner with Product Management and Product Design to set goals and make trade-offs to balance customer impact, reliability, and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition to rollout and measurement.
• Mentor and grow engineers on the team through various activities.
• Collaborate closely with backend and infra teams across Messaging to design reliable solutions.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, and more.
• Play an active role in hiring and onboarding new engineers.

Nice to Have

• Experience in marketing technology, messaging, or communications products.
• Background working on large-scale products with shared libraries and infrastructure.
• Experience with performance optimization and service maturity development.
• Comfort working in environments with experimentation and AI-powered workflows.
• Prior experience in mentoring and collaborating with EMs/TLs on growth plans.

Perks and Benefits

• Flexible and connected work environment.
• Opportunities for in-person onboarding and events.
• Commitment to supporting candidates who need alternative arrangements.