Senior Software Engineer - IC3

Requirements

• Bachelor's Degree in Computer Science or related technical field AND solid technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• Solid object-oriented coding skills in C#, or equivalent Azure Cloud and services experience
• Familiarity with CI/CD practices
• Designing, developing, and operating backend services experience
• Ability to communicate technical details clearly across organizational boundaries

Nice to Haves

• Master's Degree in Computer Science or related technical field AND extensive technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• Experience building applications on top of large language models (LLMs), experience with agent frameworks
• Excellent analytical skills with systematic and structured approach to software design
• Passion for building highly scalable, highly reliable services

What You'll Be Doing

• Designing and building high-scale, resilient backend services
• Developing AI-driven workflows for feedback analysis, routing, and automation
• Improving debuggability, supportability, and engineering efficiency across Microsoft
• Ensuring privacy, security, and compliance by design in all systems
• Collaborating with product, AI, and platform teams to deliver end-to-end solution

Perks and Benefits

• Real-world impact at massive scale - your work directly influences how Microsoft engineers diagnose, prioritize, and resolve customer-impacting issues across multiple clouds and products
• Cutting-edge AI meets core engineering
• Complex, meaningful engineering problems
• Solid engineering culture - we value ownership, collaboration, and engineering excellence
• You’ll work closely with partner teams across Microsoft and help shape the future of feedback intelligence and supportability