Senior Site Reliability Engineer, Observability

Requirements

• Experience running mission critical services at scale
• Experience with observability of large scale distributed systems
• An understanding of information security issues
• Firm grasp of at least one modern programming language, beyond basic scripting
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)
• Bachelor’s degree in Computer Science or equivalent experience

Nice to haves

• Experience with at least one of the major cloud providers (Amazon Web Services, Google Compute, Microsoft Azure)
• Experience working in a Kubernetes-based environment or Kubernetes clusters

Responsibilities

• Define standards and vision for the mission-critical observability platform leveraged by all parts of the engineering organization
• Design, architect, build and deliver core pieces of our observability services in collaboration with other vested parties
• Design, implement, and troubleshoot the monitoring of services that seamlessly spans the globe - including several cloud providers
• Build for reliability, making services and infrastructure available, resilient, fault tolerant and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability and performance
• Participate in a week-long on-call rotation and blameless post-mortem process
• Improve our observability capabilities, optimizing for cost, ease of use, and maintainability

Perks and Benefits

• Generous compensation package
• Opportunities to learn on the job (time to upskill in new technologies)
• High level of independence in your day-to-day work