Staff Software Engineer, Add-on Operations

Requirements:

• Experience leading and building modern web applications.
• Strong experience with Python/Django or similar backend frameworks.
• Understanding of web security principles and practices.
• Strong collaboration and communication skills in a distributed team environment.
• Adept at navigating ambiguity, exploring solutions, and shaping direction in new problem spaces.
• Ability to work across teams and align stakeholders on engineering vision.
• Experience mentoring and supporting junior engineers.
• Commitment to values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Nice to haves:

• Experience in Site Reliability Engineering
• Exposure to cloud infrastructure (Google Cloud or similar).
• Contributions to open source projects.
• Experience with policy-compliant ecosystem moderation tools.

What you'll be doing:

• Plan and deliver major features and architectural improvements across the Add-ons stack, including automated moderation pipelines, Reviewer tools, and DevHub.
• Partner with Engineering management to set Operations Engineering standards (SLOs, incident management, observability baselines).
• Mentor engineers, sharing knowledge and delegating responsibilities to help others grow.
• Improve platform reliability through deployments, monitoring, and incident response.
• Help keep the platform safe and trustworthy, with attention to security and user trust.
• Step in to resolve issues impacting users and developers, from small bugs to larger incidents.
• Collaborate with designers, product managers, QA, and community contributors to deliver end-to-end improvements.
• Contribute in the open through pull requests, code reviews, and discussions.

Perks and benefits:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)