Site Reliability Engineer

Requirements

• 4+ years of experience with Linux system administration (RHEL or equivalent preferred).
• Experience with cloud-based hosting platforms like AWS, Azure, or GCP and/or experience with hardware-based environments.
• Familiarity with monitoring systems using tools like Prometheus and writing health checks.
• Proficiency with one programming language, such as Java, Go, Python, JavaScript, or similar languages.

What We Value

• Confidence in troubleshooting complex systems issues independently using stack traces and observability & systems tools.
• Comfort with managing large scale production systems and technologies with configuration management, load balancing, monitoring & alerting infrastructure, and container orchestration.
• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
• Experience with containers (Docker/Podman) and orchestration (OpenShift/Kubernetes) at scale is a plus.

Core Responsibilities

• Maintaining availability of cloud & physical Linux servers that power the Palantir platform in air-gapped production environments.
• Design, deploy, and operate infrastructure to support customer & product requirements via modern orchestration & monitoring platforms.
• Collaborate closely with product teams on requirements & SLOs for deploying software into air-gapped environments.
• Identifying, troubleshooting, and solving network & systems issues.
• Scripting to automate away routine operational tasks.
• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.