Requirements

A bachelor's degree or equivalent in a relevant field, such as IT, finance, business administration, or economics
5+ years of experience in a role involving vendor management, outsourcing, or third-party risk management
Knowledge of a broad range of outsourcing and business resilience regulation and its application in retail financial services
Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements
Fluency in English

Nice to have

Owning and implementing the outsourcing and third-party risk management policy and operating model for IT supply chain and outsourcing management
Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and vendor monitoring
Planning IT changes and overseeing performance of material fourth-party suppliers for outsourced IT services
Monitoring IT service quality, including escalations and improvement plans through SLAs and KRIs
Controlling that approvals are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries
Providing clear guidance for staff on third-party risk management procedures, risk assessments, and their ongoing accountability
Ensuring regulatory compliance as it relates to EBA guidelines on outsourcing arrangements (DORA)
Preparing regular reports to senior management on the status of outsourcing activities, risks, compliance, and performance metrics

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday.
We encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.