Senior Software Engineer in Test, Support Customer Experience

Requirements:

• 6+ years of industry experience in Quality Engineering with hands-on backend and frontend software testing experience, testing frameworks, and test automation
• Experience in performance testing
• In-depth knowledge and understanding of standard quality best practices, techniques, and methodologies to drive continuous quality improvements
• A proven quality leader who can drive quality, identify and mitigate risks and partner with teams to build quality in every phase of the SDLC
• Experience in designing custom test suites that test complex systems on a large scale
• Strong experience writing UI/API smoke, regression, and end-to-end tests to ensure integration points are thoroughly tested
• Proven experience developing comprehensive and effective UI test automation using tools like Playwright, Cypress, Puppeteer
• High proficiency in one of the coding languages: Java / Python / Go / JavaScript / TypeScript
• Experience with continuous integration / continuous deployment systems like Jenkins
• Strong database understanding, including SQL
• Strong CS fundamentals including OO concepts, data structures, and distributed systems
• High proficiency in Git

What You'll Be Doing:

• Build, enhance, and maintain automation frameworks utilized by the team to automate critical user scenarios for regression testing
• Drive quality across all disciplines, providing guidance, feedback, and suggestions to improve quality practices across the Customer Experience Engineering organization
• Partner with a project team of engineers and Technical Program Managers to drive quality early and often in the SDLC
• Contribute to technical leadership and strategic direction to continuously improve the Quality Engineering Organization
• Author and enhance test plans based on feature requirements and specifications, as well as technical discussions and deep dives with engineers
• Prioritize and execute test scenarios in a Snowflake environment that’s representative of customers’ schema and workloads
• Partner with Support and Customer experience engineering to investigate, troubleshoot and identify/implement fixes for customer-facing issues

Perks and Benefits:

• Build an industry-leading data management system that customers love
• Measurably impact an innovative product area central to Snowflake’s success
• Take charge of your own career- this role has the impact and ability to grow both technically, as well as from a leadership perspective
• Ensure the quality, performance, and reliability of a super-robust and secure enterprise SaaS platform that services hundreds of customers and millions of complex queries daily
• Learn at scale as you work on a highly scalable and reliable data processing platform that runs on hundreds and thousands of machines and executes Billions of queries
• Ensure that we are shipping the highest quality service possible at each release
• Join a world-class team of both industry veterans and rising stars