Security Analyst, Customer Security

Requirements

• Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience)
• 4+ years of experience in cybersecurity with a passion for customers
• Strong knowledge of Linux operating systems and cloud platforms (AWS & GCP)
• Experience with tools automation tools for automating intake complaints
• Familiarity with frameworks such as NIST, CIS, ISO 27001
• Strong analytical, communication, and project management skills
• Excellent communication skills and collaboration with stakeholders
• Knowledge of software development and proficiency in Java, Python, Node, or Go

Nice to Haves

• Experience with Domain or website abuse processes

What You'll Be Doing

• Proactively work with teams to define decision matrix for account suspension
• Collaborate to handle abuse and ensure excellent communications
• Develop automation processes for assessing risk and taking appropriate action
• Consistently manage abuse process for improvements
• Work on authentication and authorization strategies for customer security
• Track, document, and report abuse metrics
• Analyze security KPIs and KRIs
• Mentor and support junior team members

Perks and Benefits

• Health insurance with 100% covered premiums for you, your spouse or partner, and dependent children
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• Maternity and paternity leave
• Family care leave
• Education reimbursement
• Employee donation match to community organizations
• Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral