Requirements

Proven expertise in the New Zealand English dialect with excellent comprehension, grammar, vocabulary, spelling, and understanding of colloquial expressions unique to New Zealand
In depth knowledge of the regions and cultural variations where New Zealand English is spoken
Cultural knowledge across domains such as science, history, sports, geography, lifestyle, trends and popular culture in New Zealand
Excellent English reading, comprehension and writing skills
Excellent active listening skills with the ability to understand verbal nuances
Knowledge of ML data annotation process, related tools and software
Ability to analyze and provide accurate reporting including error trends and root cause analysis
Experience in devising business process, best practice solutions to increase efficiencies
Proven expertise navigating systems and tools, regularly sharing best practices with team members
Demonstrates integrity and focuses on customer privacy
Experience with changing work-flows and responsibilities
Bachelor's degree or equivalent work experience required
Successful completion of a pre-employment assessment and background check
Successful completion of initial training and certification testing

Preferred Qualifications

Experience working with language data (e.g. research, analysis, translation, review)
Aptitude for acquiring advanced technical skills, an eagerness to learn and take on new challenges
Proven attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
Data analytics experience is highly desirable
Passion for coaching and mentoring
Ability to effectively tailor communication and style to differing audiences with excellent presentation skills and experience developing Keynote content

Playing a central role in enhancing the user experience and team collaboration
Using language and cultural expertise to evaluate Siri responses against guidelines
Providing procedural, quality, and tools guidance to Annotation Analysts
Being an SME on New Zealand English comprehension and cultural understanding
Providing coaching to team members to increase quality and production results
Applying locale-specific knowledge to support high priority and business critical needs
Providing feedback for improvements to existing tooling
Tracking, evaluating, and reporting trends using analytics skills
Focusing on user experience and thinking creatively on how customers use Siri for improvements