Senior Team Lead - AIML Data Operations

## Requirements - Consistent track record in people management, leading teams passionate about consumer-facing applications, content, or service. - Experience defining and analysing KPI’s, with the ability to identify trends and opportunities for innovation and improvement. - Consistent track record of collaborating cross-functionally to drive operational improvements. - Experience scaling operations in a fast-paced and dynamic environment. - Management experience in a global or multi-tiered organisation. - Use data to optimise operational efficiency and drive strategic decision making. ## Nice to Haves - Ability to empower and drive the team’s performance and be accountable for business priorities. - Self-starter with an analytical orientation, strategic vision, and strong executional track record. - Excellent verbal and written communication skills. - Strong communication skills, both verbal and written, and proven ability to communicate clearly at all levels of the organisation. - Excellent forward-thinking capabilities. Must be able to see beyond the current state, identify risks/opportunities, and drive project teams toward the desired program outcome. ## What You'll Be Doing - Leading day-to-day operations to ensure organisational delivery of quality results. - Developing tools and reports to analyse and run the business, including workflow optimisations, workforce management, and volume predictions. - Resolving staffing requirements and participating in interviewing and hiring. - Leading team performance by developing managers through one-on-ones, team meetings, mentor sessions, and setting expectations. ## Perks and Benefits - Competitive pay. - Great benefits. - Eligibility to participate in the company stock plan. - Time off. - Employee discount. - Dedicated resources to support your ongoing growth and career development.