Requirements

Bachelor’s Degree in a engineering technology related field or equivalent experience
3+ years professional experience working in large scale networking environments
Experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF
Experience with network operating systems such as Cisco IOS and Junos
Experience working in a Linux/Unix environment
Experience in automation via Bash/shell scripting and Perl/Python programming

Preferred Qualifications

Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis
Experience working with customers to diagnose a problem, and work toward resolution
Excellent verbal and written communication skills
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Provide critical network operations support to AWS’s internal and external customers to diagnose, remediate, and troubleshoot large-scale networking events
Support and maintain our next generation data-center networks - Deliver simple, sustainable and repeatable solutions and processes to mitigate complex issues
Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction
Solve complex challenges on an unprecedented scale to allow for automated operations of the Amazon network

AWS values diverse experiences. If you don't meet all qualifications, we encourage you to apply
Comprehensive and broadly adopted cloud platform with ongoing innovation
Culture of inclusivity, continuous learning, and curiosity
Mentorship opportunities for career growth
Work/life balance with flexibility in the working culture