Proven experience managing endpoints and enhancing end-user experience.
Strong expertise in software deployments, MDM solutions, and endpoint security.
In-depth knowledge of video/audio conferencing platforms, hardware setup, and troubleshooting.
Advanced troubleshooting skills for a variety of IT challenges.
Strong communication skills and the ability to mentor and collaborate effectively.
Minimum 3–5 years in system administration, focusing on video conferencing and IT service management.
Nice to Have
Certification or experience with ITIL (Information Technology Infrastructure Library) frameworks.
CompTIA A+
Familiarity with cloud-based tools (e.g., Microsoft 365, Google Workspace) and identity management systems (e.g., Okta)
Knowledge and experience of automation and scripting
What You'll Be Doing
IT Systems Management: Manage and optimize MDM solutions (Intune, JAMF) and platforms like Azure, Slack, and Google Workspace, ensuring secure and efficient operations.
Endpoint Security: Ensure endpoint security, device compliance, and seamless integration across IT systems.
Operations & Documentation: Oversee software deployment, access management, IT asset tracking, and maintain detailed system documentation.
Video & Conferencing Technology: Manage video/audio systems, troubleshoot issues with platforms like Zoom and Google Meet, and optimize system performance for events.
Mentorship: Mentor junior administrators, fostering a culture of continuous learning and skill development.
Project Leadership: Lead small IT projects, collaborating with cross-functional teams to align IT services with organizational goals.
Perks and Benefits
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.