Requirements

Strong programming skills and 2+ years expertise in Golang and related technologies.
3+ years experience in designing and developing API based backend systems.
Excellent problem-solving and analytical skills.
Passion for building user-centric products.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Strong software engineering skills.
Passion for secure, clean, and beautiful code, with an eye for simplicity and pragmatism.
Practical experience with design patterns, design principles, software architecture, algorithms, and automated tests (unit, integration, and functional).
Contribute autonomously, occasionally with the guidance of more senior members.
Curious, eager to constantly learn and improve and not afraid to jump into new things.

Nice to Have

Experience with other programming languages, preferably Python.
Experience designing microservices architectures, API-based and event-based communication in consultation with senior team members.
Cloud architecture experience (preferably AWS and Kubernetes).
Experience with monitoring tools such as Prometheus, Grafana, Sentry.

Collaborate with cross-functional teams to understand and address agents' pain points.
Design and develop features that improve agents efficiency and performance.
Implement and maintain scalable and reliable backend systems.
Continuously monitor and optimize system performance.
Stay up-to-date with the latest industry trends and technologies.
Design and implement cutting-edge solutions that will transform the customer support industry.
Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.
Participate in code reviews and application debugging and diagnosis.
Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.
Provide the best value for our stakeholders and customers by maintaining alignment with the product vision.

Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.
We offer 27 days holiday with an extra day on 2nd and 3rd year of service.
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy.
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.