Bachelor's degree or equivalent practical experience.
Experience with operating systems and networking protocols.
Experience with computer hardware and server hardware or troubleshooting/diagnosing.
Experience with performing component-level repairs on IT equipment.
Ability to travel up to 20% of the time.
Nice to haves:
4 years of experience in maintenance and monitoring of server systems.
Experience with Linux operating systems.
Experience in project management and leadership.
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome issues.
What you'll be doing:
Lead troubleshooting and resolve escalated technical issues regarding affected equipment.
Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
Help test and troubleshoot server hardware components and designs.
Configure and troubleshoot OS-related issues on server.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.
Perks and Benefits:
No specific perks or benefits mentioned in the provided job description.