Principal Engineer, Production Engineering

Requirements

• Proven expertise designing and operating distributed systems at massive scale in SaaS or cloud platforms
• Strong background in backend, reliability, or platform engineering, with hands-on experience in Go, Ruby, or similar languages
• Deep understanding of observability, incident response, and strategies for ensuring reliability in complex systems
• Ability to drive alignment across teams and influence senior leaders without formal authority
• Track record of delivering technical outcomes that shaped business direction
• Strong communicator who can simplify complex topics for engineers, executives, and customers alike
• Passion for mentoring and developing senior technical talent

What you'll be doing

• Own the long-term roadmap for Production Engineering, driving modernization and scale initiatives that directly impact GitLab.com availability and performance
• Lead design for complex distributed systems challenges such as sharding, multi-tenant isolation, observability, and failure recovery
• Collaborate with leaders across engineering and product to ensure infrastructure choices deliver both technical and business value
• Anticipate evolving needs at scale and define patterns that make our platform more resilient, efficient, and cost-effective
• Mentor senior and staff engineers, multiplying impact by raising technical excellence across teams
• Champion observability and production readiness practices that improve the speed and quality at which we ship features to customers, along with improving reliability for customers worldwide

Perks and Benefits

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support