Systems Development Engineer, Customer Training

Requirements:

• Bachelor's degree in Computer Science or equivalent practical experience.
• 3 years of experience with systems automation and with systems design and implementation.
• 2 years of experience providing training.
• Experience in areas of infrastructure (e.g., Linux, Kubernetes, Storage, networking concepts).
• Ability to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).

Nice to haves:

• Certifications in training and development.
• Experience in Site Reliability Engineering or IT production systems engineering and with providing customer training.
• Knowledge of physical server, storage, and network devices.
• Excellent relationship-building skills and empathy with customers.
• Excellent verbal and written communication skills.

What you'll be doing:

• Design and develop high-quality training materials for various delivery formats.
• Contribute to "train-the-trainer" programs and collaborate with sales and customer success teams.
• Interact with customers and internal development organizations to achieve shared goals.
• Participate in customer, partner, and internal team activations and training.
• Participate in the 24x7 on-call rotation for customer and internal support.

Perks and benefits:

• Opportunity to work at Google in Munich, Germany.
• Engaging training programs for personal and professional development.
• Collaborative environment with diverse perspectives and opportunities to innovate.
• Opportunity to work on cutting-edge technology and meaningful projects.