Systems Development Engineer, Edge Infrastructure Operations

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience.
• 3 years of experience with systems automation, and with systems design and implementation.
• Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.) and in one or more areas of infrastructure: Linux, Kubernetes, Networking, Storage, etc.

Nice to Haves

• Experience as a Customer Solution Engineer.
• Experience in scripting (e.g., Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks.
• Experience in Site Reliability Engineer or IT production systems engineering.
• Understanding of physical server, storage, and network devices.
• Excellent relationship-building skills and the ability to empathize with customers.

What You'll Be Doing

• Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments.
• Support Linux machines across the globe to ensure the reliability of Google’s content delivery and compute infrastructure.
• Collaborate regularly with partner ISPs to provide remote troubleshooting and IP networking support.
• Identify and implement projects to automate and improve support, and onboard new hardware and services.
• Work closely with engineering teams, hardware vendors, product managers, and partners.

Perks and Benefits

• Google is proud to be an equal opportunity and affirmative action employer.
• Google offers a culture of belonging and provides equal employment opportunities regardless of various factors.
• Accommodations for applicants with specific needs are available.
• English proficiency is required for all roles.