Corporate Operations Engineer III, Infrastructure Support

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience as an IT Technician, Support or Operations Engineer.
• Experience in Audio/Visual and Video Conferencing design and system integration.
• Experience in fleet management.

Nice to Haves

• Experience supporting global deployments.
• Experience in the AV Platform, IT and Networking Hardware and Software concepts.
• Experience in Plx scripts, technical writing and network diagnostics.
• Excellent influencing and stakeholder management skills.

What You'll Be Doing

• Design and deliver support services for mainly Audio Visual/Video Conferencing deployments.
• Drive vendors and hold them accountable for services provided.
• Act as the third-tier escalation layer for support issues.
• Leverage tools and services for incident management and technology refreshes.
• Establish relationships with key site leads and partner teams for day-to-day operations.

Perks and Benefits

• Information collected and processed is subject to Google's Applicant and Candidate Privacy Policy.
• Equal opportunity and affirmative action employer focusing on workforce diversity and inclusion.
• English proficiency is required for all roles unless stated otherwise in the job posting.
• Accommodations available upon request.