Requirements

Demonstrated ability to thrive in fast-paced, ambiguous, or rapidly changing environments.
Effective collaborator and communicator—able to translate business needs into technical solutions and vice versa.
Customer and process obsessed; relentless about efficiency, accuracy, and reliability.
Strong sense of ownership, resourcefulness, and detail orientation.
Passion for solving complex systems challenges, especially in CPQ domains.
Technical skills (SQL, data analysis tools, understanding APIs/integrations) and comfort learning new software.
Bachelor's in Business Administration, Information Systems, Finance, or related field.
3-5+ years as a Business Systems Analyst, including hands-on experience with both billing/payments platforms and global tax/compliance solutions.
Experience in Fintech and/or Quoting systems.
Solid understanding of quote/proposal lifecycle.
Strong quantitative, analytical, and problem-solving skills; advanced proficiency with data analysis tools (SQL, Looker, etc.)
Ability to manage multiple priorities effectively in a dynamic, high-pressure environment.
Excellent written and verbal communication; proficiency in documentation and process mapping.
Adaptability, proactive mindset, and empathy for both customers and internal users.
Proficiency in Workato or comparable automation platforms

Nice to Haves

Partner with your BSA team and individual Buying product teams to streamline internal Quoting and Buying motions.
Collaborate with cross-functional teams to optimize support processes and product reliability.
Act as an expert in comprehensive/complex system use cases, perform user acceptance testing and training for stakeholders.
Troubleshoot complex issues, identify root causes, and implement improvements.
Facilitate data-driven decision-making and communicate insights to technical and non-technical audiences.
Proactively communicate status, risks, and solutions.

We value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding.
If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.