Requirements

Strong frontend experience (typically 5+ years) building production web applications with TypeScript and React.
Deep product and UX sensibility: ability to reason about user flows and design decisions.
Experience delivering end-to-end features and owning surface areas.
Proven ability to lead cross-team efforts and influence without formal authority.
Solid engineering fundamentals: testing, performance optimization, accessibility, observability, and CI/CD.
Excellent collaboration and communication skills.
Comfortable working in a fast-paced environment and mentoring less-experienced engineers.

Nice-to-haves

Prior experience with billing, subscriptions, payments, or Fintech products.
Experience with GraphQL/REST at scale, complex client-side state management, and component design systems.
History of improving CSAT or operational metrics through product/engineering work.
Familiarity with enterprise purchasing and seat management patterns.
Knowledge of privacy/security considerations for billing/financial data.

Own major frontend surface areas in the Account & Billing hub.
Align product, design, backend, and go-to-market partners to solve end-to-end customer problems.
Ship scalable, maintainable TypeScript + React code with attention to performance and UX edge cases.
Translate customer pain points and data into concrete product improvements.
Expand self-service capabilities while ensuring changes stay within policy bounds.
Mentor and raise the bar for other engineers on the team.
Contribute to frontend architecture and the team’s design system/components.
Measure outcomes and iterate based on feedback.

You own and reliably deliver improvements to one or more A&B surface areas.
Measurable increases in self-service coverage for targeted billing actions.
Clear wins on Billing CSAT priorities and demonstrated cross-team leadership on major initiatives.