Senior Software Engineer, Frontend, Fintech

Requirements

• Strong frontend experience (typically 5+ years) building production web applications with TypeScript and React.
• Deep product and UX sensibility: ability to reason about user flows, edge cases, and design impact on customer comprehension.
• Experience delivering end-to-end features and owning surface areas.
• Proven ability to lead cross-team efforts and influence without formal authority.
• Solid engineering fundamentals: testing, performance optimization, accessibility, observability, and CI/CD.
• Excellent collaboration and communication skills.
• Comfortable mentoring less experienced engineers and working in a fast-paced environment.

Nice to Haves

• Prior experience with billing, subscriptions, payments, or Fintech products.
• Experience with GraphQL/REST at scale, complex client-side state management, and component design systems.
• History of improving CSAT or operational metrics through product/engineering work.
• Familiarity with enterprise purchasing and seat management patterns.
• Knowledge of privacy/security considerations for billing/financial data.

What You'll Be Doing

• Own major frontend surface areas in the Account & Billing hub.
• Collaborate with product, design, backend, and go-to-market partners.
• Ship scalable, maintainable TypeScript + React code.
• Translate customer pain points and data into product improvements.
• Expand self-service capabilities.
• Mentor and raise the bar for other engineers on the team.
• Contribute to frontend architecture and design system/components.
• Measure outcomes and iterate based on feedback.

Perks and Benefits

• Opportunity to work in an AI-powered customer platform.
• Career growth with a focus on brilliant work and big thinking.
• Global recognition for award-winning culture.
• Headquartered in Cambridge, MA, with global presence.