Cloud Solution Architect - Apps and Infra

Requirements

• Bachelor’s degree in CS, Engineering, IT, or related field
• Deep Proficiency in cloud/software/ISV/consulting ecosystems
• Deep technical acumen: level-500 expertise in one Azure domain; broad familiarity with others
• Knowledge of AI services and Microsoft ecosystem (Security, M365, Dynamics)
• Proven ability to manage complex, highly available services and triage customer escalations
• Exceptional communication and relationship-building skills
• Software development and AI expertise
• Experience in DevOps and CI/CD
• Advanced degree; PMP or SRE certification
• Experience launching products or support offers

Responsibilities

• Actively listen and empathize with customers to anticipate their needs
• Act as a technical leader to drive vision for the team and customers
• Employ a reliability-first mindset
• Build and strengthen bridges across Microsoft
• Define account strategies for target customer portfolios
• Maintain a culture of curiosity
• Measure success via resiliency targets, adoption metrics, escalation prevention, customer satisfaction, impact avoidance, and operational excellence

Nice to Haves

• Advanced degree; PMP or SRE certification
• Experience launching products or support offers

Perks and Benefits

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.