Extensive experience creating business requirement documents (BRD), functional requirements, & accurately translating business Requirements into system functionality requirements.
Hands on configuration of Salesforce Platform including security, automation, approval processes, visual flow, custom objects, etc.
Work with Sales Ops, Professional Services, Support Ops, Customer Success Managers, Deal Desk, Commercialization, Order to Cash, Finance and Legal teams to understand their goals and help define system solutions
Marry understanding of business with systems expertise to provide input to strategic technical roadmaps as well as proactively identify and address delivery needs based on roadmap
Orchestrate end-to-end solutions by taking into account integration(s) needed amongst varied best-of-breed applications that come into play throughout a transaction’s lifecycle
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
5+ years techno-functional experience in designing, enhancing, and supporting solutions on Salesforce and associated systems Working experience with Salesforce Sales and Service clouds; knowledge of Lightning and/or CPQ is a plus
Strong domain understanding of lead to opp, opp to quote, and quote to cash processes with firsthand knowledge of subscription and consumption business model and experience in process redesign and/or CRM implementation
Ability to work efficiently in an Agile environment leveraging tools like JIRA, SmartSheets etc.
What You'll Be Doing:
Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
Work together with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications when needed
Collaborate with key stakeholders in user acceptance testing for changes to supported CRM systems as well as facilitate seamless implementations of new functionality through targeted communications, demos, and the user training
Perks and Benefits:
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone
From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process