Business Systems Analyst 3, Salesforce

Requirements:

• Extensive experience creating business requirement documents (BRD), functional requirements, & accurately translating business Requirements into system functionality requirements.
• Hands on configuration of Salesforce Platform including security, automation, approval processes, visual flow, custom objects, etc.
• Work with Sales Ops, Professional Services, Support Ops, Customer Success Managers, Deal Desk, Commercialization, Order to Cash, Finance and Legal teams to understand their goals and help define system solutions
• Marry understanding of business with systems expertise to provide input to strategic technical roadmaps as well as proactively identify and address delivery needs based on roadmap
• Orchestrate end-to-end solutions by taking into account integration(s) needed amongst varied best-of-breed applications that come into play throughout a transaction’s lifecycle

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• Certified Salesforce Advanced Administrator/Application/System Architect preferred
• 5+ years techno-functional experience in designing, enhancing, and supporting solutions on Salesforce and associated systems Working experience with Salesforce Sales and Service clouds; knowledge of Lightning and/or CPQ is a plus
• Strong domain understanding of lead to opp, opp to quote, and quote to cash processes with firsthand knowledge of subscription and consumption business model and experience in process redesign and/or CRM implementation
• Ability to work efficiently in an Agile environment leveraging tools like JIRA, SmartSheets etc.

What You'll Be Doing:

• Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
• Work together with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications when needed
• Collaborate with key stakeholders in user acceptance testing for changes to supported CRM systems as well as facilitate seamless implementations of new functionality through targeted communications, demos, and the user training

Perks and Benefits:

• To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone
• From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys
• MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process
• MongoDB is an equal opportunities employer