Requirements

4+ years of experience in a technical role (eg: Technical Operations, Software Engineer, etc.) or a technical user facing role (e.g. Solutions Architecture, Integration Engineer)
Great communication skills, both oral and written, with the ability to frame messages for both technical and non-technical audiences
Knowledge of and experience with global payment technologies and ecosystems
Ability to write high-quality code that scales effectively
Familiarity with developer tools (e.g. git)
Experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders (including external financial partners)
Great problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, writing SQL queries, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces

What You’ll Be Doing

Become a domain expert in an area of Stripe’s payments stack
Handle inquiries from internal Stripes and external partners' technical teams, often requiring investigation and code changes
Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
Organize and direct complex technical changes and projects between Stripe and our partners
Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform