Sr Cloud Reliability Engineer, Platform Engineering

Requirements

• 5+ years of experience in cloud incident management, SRE, or operations
• Expertise in multi-cloud environments
• Experience with incident detection, response, and RCA processes
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills

Nice to Haves

• Certifications in cloud platforms
• Hands-on experience with incident escalation procedures and service recovery plans
• Experience with automated logging and forensic analysis tools
• Familiarity with SLAs, compliance, and audit processes
• Prior experience working in a highly scalable global organization

What You'll Be Doing

• Incident Management & Response: Lead cloud incident management efforts, ensuring rapid detection, triage, and resolution across all cloud platforms
• Root Cause Analysis & SLA Compliance: Evolve key processes to ensure cloud incident RCAs are completed within the agreed Service Level Agreements
• Monitoring & Automation: Unify automated monitoring, alerting mechanisms, and centralized incident logging
• Reporting & Insights: Develop targeted reporting to provide directly relevant cloud reliability insights
• Continuous Improvement: Identify patterns in incidents and optimize response playbooks

Perks and Benefits

• Dedicated to building a future where everyone and everything can move independently
• Opportunity for growth and collaboration
• Potential accommodation available based on religious and/or medical conditions