Senior Analyst - Global Revenue Operations

Requirements:

• Demonstrable experience in Revenue Management, project/program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teams
• Ability to build relationships with diverse cross-functional stakeholders, creating consistent project messaging that takes user requirements into account but does not detract from the overall project aims
• Display understanding of how to break down complex, ambiguous problems into logical objectives, translating sales needs into actionable steps for partner teams to execute
• A collaborative approach to effectively working cross-functionally; driving operational improvements and projects
• The aptitude to derive insights and strategies from data, including scoping analysis, manipulating data sets, and presenting findings while incorporating qualitative and quantitative business context
• Knowledge in multiple systems & user navigation in applications (including Excel & Google/Office). In addition, knowledge of Data Visualization tools is an advantage

What you'll be doing:

• Deeply understand both qualitative and quantitative trends in the business through active “voice of seller” engagement, strong knowledge of short/long-term KPI trends
• Provide operational support to improve performance:
  • Scope data requests for analytics teams to execute, and interpret results to understand business trends (validating qualitative feedback)
  • Create short-term action plans to address underperformance and/or accelerate positive trends, with clear asks, milestones, and deliverables
  • Align and alert partner teams to execute
  • Communicate progress and resolutions to partner teams and sales team members
• Scope and execute medium/long-term projects and initiatives:
  • Assist in scoping project initiatives, ensuring project management operational excellence through clear deliverables, resource needs, timelines, and cross-functional involvement
  • Drive execution to project deliverables, including hitting stage gate milestones, preparing/delivering updates while incorporating feedback
  • Accelerate channel/program performance, in conjunction with overall B2B OKRs
• Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources)

Perks and benefits:

• No perks and benefits information provided