Requirements:

Demonstrable experience in Revenue Management, project/program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teams
Ability to build relationships with diverse cross-functional stakeholders, creating consistent project messaging that takes user requirements into account but does not detract from the overall project aims
Display understanding of how to break down complex, ambiguous problems into logical objectives, translating sales needs into actionable steps for partner teams to execute
A collaborative approach to effectively working cross-functionally; driving operational improvements and projects
The aptitude to derive insights and strategies from data, including scoping analysis, manipulating data sets, and presenting findings while incorporating qualitative and quantitative business context
Knowledge in multiple systems & user navigation in applications (including Excel & Google/Office). In addition, knowledge of Data Visualization tools is an advantage

What you'll be doing:

Deeply understand both qualitative and quantitative trends in the business through active “voice of seller” engagement, strong knowledge of short/long-term KPI trends
Provide operational support to improve performance:
- Scope data requests for analytics teams to execute, and interpret results to understand business trends (validating qualitative feedback)
- Create short-term action plans to address underperformance and/or accelerate positive trends, with clear asks, milestones, and deliverables
- Align and alert partner teams to execute
- Communicate progress and resolutions to partner teams and sales team members
Scope and execute medium/long-term projects and initiatives:
- Assist in scoping project initiatives, ensuring project management operational excellence through clear deliverables, resource needs, timelines, and cross-functional involvement
- Drive execution to project deliverables, including hitting stage gate milestones, preparing/delivering updates while incorporating feedback
- Accelerate channel/program performance, in conjunction with overall B2B OKRs
Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources)