Experience with data modeling, data modeling languages, or network operations.
Experience coding with Python or Go.
Experience with network management systems or network operations.
Experience with Data Structures and Algorithms.
What You'll Be Doing
Create workflow, network monitoring/troubleshooting automation to improve the customer experience.
Drive process improvements and automate turn-up and service delivery.
Provide high-touch operational support for Google Cloud Platform (GCP) customers and bgp peers.
Help customers resolve issues with network services, and assist with troubleshooting issues with connectivity and performance.
Participate in on-call rotation for escalated issues.
Perks and Benefits
Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies.
You will be a key part of Google's life support system for ensuring the delivery of service to its customers.
You will be at the event horizon of high severity network impacts.
English proficiency is a requirement for all roles unless stated otherwise in the job posting.