Senior Forward Deployed Engineer

Requirements

• Partner directly with strategic customers to understand their architecture, workflows, security requirements, and business objectives
• Translate complex customer problems into scalable solution designs, reference architectures, and working prototypes
• Investigate and troubleshoot production-level platform issues — from data ingestion and identity resolution to journey orchestration and audience activation
• Design and validate end-to-end enterprise solutions spanning AEP, RTCDP, AJO, and adjacent Adobe systems
• Lead architecture workshops, health checks, and technical deep-dives that earn customer trust before any commercial motion
• Rapidly prototype, experiment, and iterate on new capabilities — using AI-assisted tools as a standard part of execution

Nice to Have

• Experience with Adobe Experience Cloud products (AEP, AJO, RTCDP, CJA, Target)
• Experience with similar platforms - CDP, MDM, martech, or data platforms
• Background in regulated industries (Financial Services, Healthcare, Government) and familiarity with their compliance and security constraints
• Experience with data governance, privacy-preserving computation, or secure data collaboration patterns
• Familiarity with identity resolution or customer data unification systems
• Experience with workflow orchestration (Temporal, Step Functions, or similar)
• Track record of driving architecture decisions or technical strategy at team or org level

What You'll Be Doing

• Partner directly with strategic customers to understand their architecture, workflows, security requirements, and business objectives
• Translate complex customer problems into scalable solution designs, reference architectures, and working prototypes
• Investigate and troubleshoot production-level platform issues — from data ingestion and identity resolution to journey orchestration and audience activation
• Design and validate end-to-end enterprise solutions spanning AEP, RTCDP, AJO, and adjacent Adobe systems
• Lead architecture workshops, health checks, and technical deep-dives that earn customer trust before any commercial motion
• Rapidly prototype, experiment, and iterate on new capabilities — using AI-assisted tools as a standard part of execution
• Bridge the gap between customer needs, product direction, and engineering implementation — feeding field patterns back into the product roadmap
• Own the technical relationship with assigned accounts — from initial discovery through implementation, go-live, and expansion

Perks and Benefits

• Work on complex enterprise problems with direct customer impact — your solutions go live in production, not in slide decks
• Operate inside autonomous, cross-functional Pods embedded with Adobe’s most strategic EMEA accounts
• Combine architecture, strategy, engineering, and customer engagement in a single role — no two weeks look the same
• Shape a new engineering engagement model centered around rapid experimentation and AI-assisted execution
• Collaborate with experienced engineers across Adobe’s global platform teams
• Build engineering credibility that earns expansion rights — from workshops to FDE to renewals